| What
is Online Document Access? |
Online Document Access allows
you to view your drivers log images and management reports
via the Internet. From your browser window you can print
out one or more images of your drivers logs or various reports.
Multiple users can access one account, allowing various
terminal managers to access one company's account by group.
|
| Are
there software requirements? |
- Internet Explorer 6.0 or later
– for viewing log images and reports
- Printer (optional) - A
printer connected to the computer (or network) to print
log images or reports
|
| Are
there special browser settings? |
- Enabling Cookies –
Cookies are implemented to allow user-side customization
of Web information. You may enable cookies in your Privacy
settings. To access your Privacy settings,
go to the Internet Explorer menu bar and select Tools
-> Internet Options . Then click on the
Privacy tab. You should adjust your
privacy level to Medium High or lower.
Online Document Access will not work if you select Block
All Cookies.
- Enabling JavaScript –
Parts of Online Document Access require JavaScript.
JavaScript is embedded as a small program in a Web page
that is interpreted and executed by the Web client.
You must enable JavaScript in your Security
settings. To access your Security settings,
go to the Internet Explorer menu bar and select Tools
-> Internet Options . From the Internet
Options window, select the Security
tab. Click once on the Internet icon
to ensure that it is selected. Then click on
the Custom Level button. In the Security
Settings window, locate the Scripting
item. Then locate the Active scripting
item. Under Active scripting ,
click the Enable radio button. This
will allow your browser to run JavaScript.
- Enabling ActiveX Controls –
ActiveX is a code that defines Microsoft's interaction
between Web servers, clients, add-ins and Microsoft
Office applications. You may enable ActiveX in your
Security settings. To access your Security
settings, go to the Internet Explorer menu
bar and select Tools > Internet Options >
From the Internet Options window, select
the Security tab. Click once on the
Internet icon to ensure that it is
selected. Then click on the Custom Level button.
In the Security Settings window locate
the ActiveX controls and plug-ins item.
Then locate the Run ActiveX controls and plug-ins
item; click the Enable radio
button. This will allow your browser to run ActiveX.
|
| Are
there additional settings? |
- Recommended Screen Resolution*
– The recommended screen resolution is 1024
x 768 pixels. To set your screen resolution, click on
your Start button and then select Control
Panel > Display. In the Display
Properties window, select the Settings
tab. On the Screen Area slider,
select 1024 x 768 and click OK
- Recommended Text Size –
The recommended browser text size is medium. To set
your text size, go the your Internet Explorer menu and
select View > Text Size then select
Medium setting
*Recommended Screen Resolution may vary
depending on your computer's graphics card
|
| What
if I can't get into the system or receive an error? |
| You may become locked out of the system
if you leave the application open but are not using the
application for a long period of time. This is a safety
feature built into the system to "time out" an
inactive user. Additionally, you will not be able to get
into the system (or may receive an error)
without first logging out. If this is the case, close your
browser window and log back into the system from the main
log on screen. If you are still experiencing problems logging
in, contact Scanware Technical Support for assistance. |